By Michael Tasner | Customer Experience
I recently was in Grand Rapids Michigan speaking at the MCUL conference. Over the last few years I’ve become very fond of credit unions and always love speaking at their conferences and events. In this post, I actually want to talk about the hotel that hosted the event, the Amway Grand Plaza. Typically within […] Continue reading
By Michael Tasner | Customer Experience
I recently ventured into Walmart. Normally I steer clear from their stores, but on this occasion I needed a variety of random things and I didn’t feel like trekking around town to four different stores while fighting the snow.As I was in the checkout line, something strange happened. Over their radios I heard someone say […] Continue reading
By Michael Tasner | Guerilla Marketing
Like most of us who watched “the big game” the common feelings were underwhelmed and essentially bored. Not only was the game a total blowout, but most of the commercials that we often love talking about the next day totally missed the mark. Rather than go thru each and every commercial and point out […] Continue reading